Information We Collect

When you reach out about corporate floral designs or gift services, we gather information you willingly provide. This includes your name, company name, email, phone, delivery addresses, and particular specifications for your floral requests. Payment details are collected when you place orders and are securely processed via our payment partners.

For corporate clients, we may also collect extra business information like company registration details, preferred delivery times, and budget requirements to tailor our service to your business needs.

Our site automatically gathers technical data when you visit, including your IP address, browser type, device details, and how you move through the site. We use this to enhance performance and understand how clients discover our services.

How We Use Your Information

We primarily use your information to complete orders and deliver outstanding customer service, including processing orders, coordinating deliveries, crafting custom arrangements per your specifications, and communicating about your service needs.

We also use information to enhance our services and the website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

FieldSparkShop respects your privacy and does not sell your personal information to third parties. We only share data when needed to deliver our services or when required by law.

We may disclose necessary data to trusted service partners who assist in running our operations, including delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it solely for the services they perform for us.

We may disclose information when required by law, a court order, or government request. We may also share data to protect our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We prioritize protecting your personal data and deploy suitable technical and organizational safeguards to keep it safe. This includes secure storage of information, encrypted exchanges, and restricted access to personal data within our organization.

While we implement robust security measures, no method of transmitting data over the internet is completely secure. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.

To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable time frame as required by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention times vary based on the type of information and the purpose for which it was collected.

Cookies and Website Tracking Practices

We employ cookies and similar technologies to enhance your browsing experience and to understand how visitors interact with our site. Cookies help us remember preferences and evaluate site performance.

You can adjust cookie preferences in your browser. Note that disabling certain cookies may affect site functionality. For more details on our cookie practices, please review our Cookie Policy.

External Links

Our website may include links to third-party websites or services. This privacy policy covers only FieldSparkShop and our site. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

This privacy policy may be revised from time to time to reflect changes in our practices, offerings, or legal obligations. If substantial changes occur, we will update the "Last Updated" stamp at the top of this policy.

Please take a moment to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.